Privacy Policy

Last updated: 7 July 2026

1. Introduction

This Privacy Policy explains how Live Happy Creative (I, Beth Wilson) collect, use, disclose and protect personal information obtained through this website and while providing workshops, retreats and other services (“Services”).

2. Information I collect

I may collect the following types of personal data:

• Contact information (name, email address, phone number, address)
• Booking and order details for workshops, retreats and gift vouchers
• Personal details you share during workshops, retreats or via the contact form
• Payment details for billing purposes (processed securely by my payment provider. I do not store full card details)
• Account details if you register on the website
• Technical data such as IP address and browser type, collected via cookies (see my Cookie Policy)

3. Purpose of data collection

Personal data is collected to:

• Provide and customise workshops, retreats and other services
• Process bookings, payments, invoices and gift vouchers
• Obtain emergency contact information where relevant to a retreat
• Maintain communication with clients, including responding to enquiries
• Send Happy Notes updates, where you have opted in
• Comply with legal obligations

4. Legal basis for processing

I process personal data based on: consent provided by you for specific purposes (such as newsletter sign-up); contractual necessity to deliver a booked service; and compliance with legal obligations.

5. Data retention

I retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law (for example, financial records for tax purposes).

6. Data security

Appropriate technical and organisational measures are in place to safeguard personal data against unauthorised access, alteration, disclosure or destruction.

7. Sharing of personal data

I do not sell your data. Personal data is not shared with third parties without your explicit consent, except where required by law, or with trusted service providers who help me run the website and deliver my services (for example, payment processing, email delivery and booking software), each bound by their own confidentiality obligations.

8. Your rights

Under UK GDPR, you have the right to:

• Access, correct or delete your personal data
• Restrict or object to the processing of your data
• Receive a copy of your data in a commonly used format
• Withdraw consent at any time, where processing is based on consent

If you are unhappy with how I’ve handled your data, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

9. Contact

For any questions, requests or concerns regarding your personal data or this Privacy Policy, email beth@livehappycreative.co.uk.

10. Changes to this policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Governing law

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales.